Our Return Policy Guidelines are as follows
:
- ALL returns must be received within 25 days from
the original order date.
- Returns will be for unopened products only.
- Original shipping fees are non-refundable and a
small processing applies to all returns.
- All returns must have a return
form (See Link Below) included with them in order
to receive a refund. Refund requests sent back without
the form will be rejected. Effective 01/14/2010
- Returns sent without a return
tracking number will be rejected. (please no signature
confirmation as these go to a po box)
Once a return is received and is verified as eligible
by meeting the above criteria a refund will be issued
within 5-10 business days. Refunds can take 2-3 weeks
to process. A confirmation email will be sent informing
you that the refund was applied.
RETURN REQUEST FORM (Get
PDF Form)
This form must be included with all returns. Any returns
sent back without this form will not be eligible for
refunds. Please fill in ALL the fields below and send
this form back with your return.
You will need the adobe PDF reader for this form. You
can get that here 
Directions:
1) Complete return PDF form supplied above. (if
you do not have printer submit paper with all
info)
2) Return product to address provided on form
and include the form with the return.
- Ship only using United States Post
Office / Mail
- You must obtain a SHIPPING/DELIVERY
CONFIRMATION number from the post office
for your return. (no signature confirmation
please)
Important step
3) After you obtain a shipping confirmation number
from the post office CLICK
HERE to submit your name and the shipping
confirmation number stating the refund is on its
way back to us. |
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